QUALITY FRAMEWORK / EXPORT ORDERS

Resources & Downloads

Two practical references for quality responsibilities and FOB order coordination.

RESPONSIBILITY / CONTROL / REVIEW

Quality Management Framework

A framework for discussing responsibilities and evidence. This is not a certification statement or a verified departmental organisation chart.

01 / DIRECTION

Management Responsibility

Define objectives, responsibilities, review and improvement actions.

02 / CONTROL

Supplier & Material Control

Review supplier information, incoming materials and traceability.

03 / CONTROL

Production & Process Control

Align work instructions, process records and change review.

04 / CONTROL

Quality Control & Inspection

Review incoming, in-process and final checks against agreed criteria.

05 / CONTROL

Warehouse & Equipment Management

Review identification, storage, maintenance and calibration records where applicable.

06 / CONTROL

Administrative Management

Coordinate training, controlled documents and record retention.

Records → Review → Corrective action → Continual improvement
ORDER COORDINATION / 10 STEPS

FOB Order Process

A coordination framework, subject to the confirmed order. No payment terms or lead times are promised.

  1. 01

    Customer Inquiry

    Product, intended use, destination and quantity.

  2. 02

    Requirement Confirmation

    Resolve product, branding and documentation requirements.

  3. 03

    Product Specification & FOB Quotation

    Identify the specification, named port of shipment and applicable terms.

  4. 04

    Order Confirmation

    Record the agreed order, approvals and responsibilities.

  5. 05

    Production Planning & Material Preparation

    Plan against the confirmed product and packaging brief.

  6. 06

    Manufacturing

    Coordinate production to the agreed specification.

  7. 07

    Quality Inspection & Packaging

    Review agreed inspection criteria and packaging identification.

  8. 08

    Export Customs Clearance

    Complete applicable export formalities.

  9. 09

    Loading on Board at Named Port

    Delivery and risk transfer occur on board the buyer-nominated vessel.

  10. 10

    Shipping Documents & Follow-up

    Provide agreed shipping documents and coordinate follow-up.

FOB · Named port of shipment · Incoterms® 2020

For sea or inland waterway transport. The seller clears the goods for export and loads them on the buyer-nominated vessel. Risk transfers on board at the named port of shipment. The buyer arranges main carriage and import formalities. For containers handed to a carrier before loading, review whether FCA is more appropriate. Confirm the contract and applicable rule.

ICC guidance on FCA and FOB ↗

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